When we try to unpark a domain which is parked to our main domain, you might experience an error like this:
There was a problem unparking example.com from mydomain.com: Show Details
You cannot unpark a user’s main domain name.
Here “mydomain.com” is main domain and “example.com” is parked domain. When I try to unpark example.com from mydomain.com, got this error.
To unpark this:
1: Take a complete backup of that user from cpanel
# /scripts/pkgacct user
Make sure the backup is completed and check the backup file in /home staring with cpmove-<username>.tar.gz
2: Terminate that user account from WHM—> Account Functions —-> Terminate Account
3: Go to WHM—-> Account information —> List parked domains, and unpark the parked domain which we want to unpark
Make sure its removed from this list
4: Then restore the user account
# cd /home
# /scripts/restorepkg user
5: Again check the list parked domain from WHM
The parked domain will remove successfully
